2015-07-31 - 20895 - Break Fix - SAP Futures #CrystalReportsSupport
Service Request
20895 - SAPFuturesForScorecard
Problem Summary
Need to fix SAPFuturesForScorecard report that failed in BI Production.
Admin Info
Purpose
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Need to fix SAPFuturesForScorecard report that failed in BI Production.
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Requested by
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Jack Mehltretter
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Issue Date
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07-29-2015
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Resolved by
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Dhananjay G
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Resolved Date
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07-31-2015
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Document Status
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Complete
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Detailed Problem Description
Mail from Mark H on 07-28-2015:
In the past we had a report we called Futures that we used to put some information on the Scorecard.Take a look at the report and see what it would take to bring that back just as a source report not on the scorecard. The old report still pointed at old BOBJ server is in the datasource reports and is called SAPFuturesForScorecard.
Solution Analysis and Recommendations
1. Need to analyse SAPFuturesForScorecard report in BI production.
2. Need to check the scheduling options in BI Launchpad.
Resolution
1. Reran the SAPFuturesForScorecard report in BI production and corrected the destination directory path ‘//neccgbobjdb/reportdatasources/SaScorecard’.
2. Also fixed the excel output file that was having blank data for year and period values in SAPFuturesForScorecard report in BI production.
3. Adjusted the text box sizes for year and period values in SAPFuturesForScorecard report in BI production.
Release Information
None